Refund policy
Refund Policy
Overview At Gavi's Attic LLC, we do not accept general returns or exchanges for change-of-mind purchases. All sales are final.
Damaged or Defective Items We carefully inspect our products before shipping, but if your item arrives damaged or defective, we will make it right.
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Eligibility: To qualify for a refund, you must contact us within 14 days of delivery.
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Required Proof: You must provide clear photographic evidence showing the damaged product and its packaging.
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Resolution: Once we review and verify the image of the damaged product, we will issue a full refund to your original payment method. You do not need to ship the damaged item back to us.
Exclusions Refunds will not be granted for:
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Normal wear and tear
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Accidental damage caused by the customer
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Issues reported after the 14-day window has closed without photo proof
Contact Us To report a damaged item, please email us with your order number and photos at: gavisatticllc@gmail.com